Once you contact us on the phone or on the web to request information for one of our services we will provide you with a free eligibility assessment which will determine the most appropriate visa for you. The assessment will include preliminary information on the visa conditions and how you meet the eligibility requirements. Once you agree to use our service we will process your visa application through to completion. Our service covers the checking of your documents and personal details for correctness before we lodge your application with the relevant Government/Embassy. In the event that we spot any missing information/documents from your application we will follow up by giving you a phone call or sending you an email to request the necessary details.

Thousands of customers choose Visa First to organise their working holiday visas every year because:

• We make getting the visa you need fast and hassle-free.
• We provide a free initial assessment on the process.
• We developed the unique online visa status engine which allows you to check the status of your visa 24/7. Check your status now.
• We're visa experts and have organised over 130,000 visas for people like you.
• We have a price and service promise to you to ensure a low cost effective service.
• We offer a step-by-step consultation as we do the visa.
• We provide an end-to-end service from assessment, through gathering and processing the documents till visa grant.
• We have local offices supporting the visa process.

 

The maximum length for which an E-1 visa can be issued is 5 years. However, whether or not to issue for that length of time is solely the judgment of the consular officer deciding the case. First E-1 visa is typically issued for three years. For renewing E-1 visa you can get maximum five years. Large companies with high turnover and employing many Americans can sometimes be issued the first visas for five years.

Treaty Trader visas (E-1) is non-immigrant visas for nationals of a country with which the United States maintains a treaty of friendship, commerce and navigation who wish to go to the United States to carry on substantial trade, principally between the United States and the treaty country (E-1).

The spouse and unmarried children (under 21 years of age) of treaty traders may also receive E visas in order to accompany or follow to join their spouse or parent. They are not required to have the same nationality as the principal applicant. Spouses may work in the United States if they have obtained an Employee Authorization Card from the Department of Homeland Security. They may apply for this card after they enter the United States. Dependent children may not work in the United States although they may attend school.

At Visa First we do everything we can to make sure you receive the best possible service. If you feel that we have not achieved this goal we have set up a complaints handling process:

Complaints Process:

1. Where an official complaint is received by Visa First, the company will record the nature of the complaint and issue an acknowledgement email to the client within 5 business days of receiving the complaint. The acknowledgement will provide the client with the contact name who is responsible for dealing with the complaint. The official complaint must be made by email (you may also write, although this will slow down the process), and confirm that the client wishes to enter this process. Please email your complaint to complaints@visafirst.com
2. Visa First will investigate the complaint as swiftly as possible and where applicable, the complainant will receive a regular written update on the progress of the investigation at intervals of not more than 20 business days.
3. Visa First will try to resolve the complaint within 40 business days of having received the complaint. If the complaint cannot be resolved within 40 business days, the Firm will write to the complainant notifying them of the anticipated timeframe for the conclusion of the investigation.
4. Within 5 business days of the conclusion of the investigation of the complaint, Visa First will issue a resolution letter detailing the outcome of the investigation. This letter will include, if applicable, an explanation of the terms of any offer that the company is prepared to make in settlement of the complaint.